Refund / Cancellation Policy

ZENIT WARRANTY
All Zenit boards are warranted against manufacturing defects for 12-months. Manufacturing defects can sometimes cause delamination and warping over time that would damage the board's properties.


Delamination is when wood that's been glued (laminated) starts to unglue itself and breaking apart. Delamination must be at least one inch long.  

Warping is when the wood overtime starts bending in certain direction and the board ends up krooked.

 

No exchange or refund policy after purchase.


What is NOT considered a manufacturing defect

1 - Delamination from impact, such as nose, tail and rails impact
2 - Improper foot placement when landing aerial tricks.
     (Sometimes when landing a trick improperly your feet will be on
     both sides of one truck, putting huge loads of pressure on one point.
     Resulting in impact based breakage.)
3 - Improper use of the board.
     (Using the board for other purpose than skateboarding/longboarding.)
4 - Scratches and chips
5 - Prolonged use in water
6 - Boards that have been in contact with the underpart of a vehicle,
     car running over and such.

7 - Delamination caused by exposure from intense heat
     (must not exceed 45 °C; 113 °F, often caused by letting the board in the car with closed windows).

8 - Human being in excess of the suggested weight for each model

If you feel like your Zenit board is defective, you may send us an email containing brief explanations on what happened and clear photographs of the damaged area. If we judge your product may have been defective, you will be allow to send it back to us at the following address, freight prepaid. We will then inspect the defective board and let you know of our conclusion. If we conclude your board was defective we will replace your deck with the same board or any other Zenit board of equal value.

Email : adam@zenitboards.com


Address: 5425 Rue de Bordeaux, Suite 209
Montréal, Québec, Canada, H2H 2P9



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